Mr. Offutt brings over 20 years of experience in information technology, IT management and travel industry dynamics to Phocuswright. He was most recently the chief architect and senior vice president for Sabre Holdings where he defined the strategy and plan to migrate from a monolithic Mainframe environment to distributed open systems and a service oriented architecture. Prior to being Sabre's chief architect, Bob founded and led Sabre Labs, a technology incubator that made Sabre the industry leader in new online products and services. Before Sabre, he spent 26 years in the U.S. Coast Guard, where he led the agency's information technology unit. Bob has also served on the faculty of the University of Puget Sound, George Washington University and the University of Southern California. His education includes a B.S. in engineering from the U.S. Coast Guard Academy and a master's degree in management science from the U.S. Navy Postgraduate School.
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Bob Offutt's Areas of Research
Bob Offutt is a travel technology visionary. His vast experience and hands on leadership in travel distribution make place him firmly at the forefront of innovation in travel. In his role as editorial director of Phocuswright's Innovation Edition and a leader of The Travel Innovation Summit, Bob Offutt knows how to identify the trends, technologies and platforms that will define the future of travel.
Travel Distribution 2018: A Look Ahead
Category: Technology Innovation Published: October 2013 Analysts: Bob Offutt US $250This Analysis aggregates insights and predictions from a range of Phocuswright analysts, and then presents a cohesive picture of what travel distribution will look like five years from now. Analysis...
Video Conferencing: Threat or Opportunity?
Category: Technology Innovation Published: September 2013 Analysts: Bob Offutt US $250Despite the fact that video conferencing represents a viable alternative to business travel, it has not yet had a major impact on the incidence of business trips. Video conferencing can save companies...
The "Always On" Traveler: Context Aware Services and Intelligent Travel Assistants
Category: Technology Innovation Published: September 2013 Analysts: Bob Offutt US $250Smartphone ownership among travelers has touched an all-time high, and continues to climb. Through applications known as Intelligent Travel Assistants (ITAs), smartphones and other mobile devices can...
Air Travel Distribution From A to Z
Category: Technology Innovation Published: August 2013 Analysts: Bob Offutt, Norm Rose US $350Air travel shopping and booking once bore the DNA of a regulated industry in which airlines had a single product: transportation from Point A to Point B. But products and services have grown more...
Direct Connect and Ancillaries for Airlines: New Distribution Capability
Category: Technology Innovation Published: August 2013 Analysts: Bob Offutt, Norm Rose US $350Over the past 50 years, the players in air travel facilitation, distribution and sales have established an efficient process for selling travel products and services. However, new technologies such as...