Mr. Quinby is co-founder & CEO of Arival and a Phocuswright analyst of more than 10 years. Douglas has been designing and leading Phocuswright research for many years, including seminal studies on vacation rentals and private accommodation, tours and activities, social media and traveler reviews, travel agencies, global distribution systems and more. He has deep experience in consumer and industry research with both quantitative and qualitative methodologies, including consumer insights, surveys and industry data analytics. Douglas has also led event programming for The Phocuswright Conferences and is a recognized expert on online travel and travel distribution. He is frequently cited in leading media outlets including Bloomberg, CNN, The New York Times, USA Today, The Wall Street Journal and The Washington Post. He is a sought-after speaker and moderator, and has presented Phocuswright research at numerous travel industry events around the world.
Prior to joining Phocuswright, Douglas led his own firm providing strategic research, communications and marketing services to travel technology companies. He has also served as director, marketing and communications for Atinera and as packaged travel and technology editor for Leisure Travel News. Douglas is a graduate of Oberlin College and Conservatory of Music.
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Areas of Research
Douglas has broad knowledge of travel industry performance and distribution trends. He excels in the areas of travel distribution and marketing. His recent research includes in-depth studies of global distribution systems and the vacation rental industry.
Travel Advertising in U.S. and Europe: Industry Sizing and Trends
Category: Market Overview & Sizing Published: November 2018 Analysts: Alice Jong, Bob Sacco, George Skarpelos, Marina Lähteenmäki, Douglas Quinby US $1,295Technology has driven massive shifts in consumer travel behavior. Travelers now dream of, research, shop and book their travel across devices, and are led into the funnel through various advertising...
The Global Hostel Marketplace 2016-2020 Second Edition
Category: Consumer Trends Published: April 2018 Analysts: Cathy Walsh, Douglas Quinby US $499Hostels have long been identified with young travelers seeking a cheap place to lay their heads and, perhaps, the chance to socialize with other youthful adventurers. But while hostel travelers do tend...
U.S. Traveler Technology Survey Eighth Edition (Series)
Category: Technology Innovation Published: March 2018 Analysts: Mark Blutstein, Douglas Quinby US $995Quickly advancing technology, along with rapid adoption of and reliance on smartphones, has significantly impacted many aspects of U.S. consumers’ day-to-day lives. Travel is no exception, and in fact...
From Chat to Personalization: How U.S. Travelers Use Chat, Voice and Social
Category: Mobile Published: March 2018 Analysts: Mark Blutstein, Douglas Quinby US $495Along with the rise of social and smartphones, messaging apps have become a favorite way for travelers to communicate. Tech advancements in messaging and voice are harnessing artificial intelligence to...
The State of Digital Travel 2017
Category: Technology Innovation Published: November 2017 Analysts: Douglas QuinbyDouglas Quinby, senior vice president, research, kicked off Center Stage on Wednesday, Nov. 8, with a deep dive into the state of digital in travel and the key themes driving global travel, tourism,...