Mr. Quinby is co-founder & CEO of Arival and a Phocuswright analyst of more than 10 years. Douglas has been designing and leading Phocuswright research for many years, including seminal studies on vacation rentals and private accommodation, tours and activities, social media and traveler reviews, travel agencies, global distribution systems and more. He has deep experience in consumer and industry research with both quantitative and qualitative methodologies, including consumer insights, surveys and industry data analytics. Douglas has also led event programming for The Phocuswright Conferences and is a recognized expert on online travel and travel distribution. He is frequently cited in leading media outlets including Bloomberg, CNN, The New York Times, USA Today, The Wall Street Journal and The Washington Post. He is a sought-after speaker and moderator, and has presented Phocuswright research at numerous travel industry events around the world.
Prior to joining Phocuswright, Douglas led his own firm providing strategic research, communications and marketing services to travel technology companies. He has also served as director, marketing and communications for Atinera and as packaged travel and technology editor for Leisure Travel News. Douglas is a graduate of Oberlin College and Conservatory of Music.
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Areas of Research
Douglas has broad knowledge of travel industry performance and distribution trends. He excels in the areas of travel distribution and marketing. His recent research includes in-depth studies of global distribution systems and the vacation rental industry.
U.S. Accommodation: Clickstream & Conversion Highlights 2014-2016
Category: Consumer Trends Published: February 2017 Analysts: Douglas Quinby, Cathy Walsh, Deepak JainWhile there may be just two mega-OTAs left standing (Expedia and Priceline) in the wake of consolidation, hotels, metasearch and private accommodation players are pushing to grow their share of the...
The U.S. Mobile Traveler in 2017
Category: Mobile Published: February 2017 Analysts: Mark Blutstein, Douglas Quinby US $495Apart from the advent of the Internet itself, no phenomenon has both captivated and terrified travel executives as has the rise of mobile. Its impact continues to evolve – but the implications are...
The Southeast Asian Traveler
Category: Consumer Trends Published: January 2017 Analysts: Cathy Walsh, Bing Liu, Chetan Kapoor, Douglas Quinby, Maggie Rauch US $795Asia Pacific is a growth engine of the global travel industry, and while much attention has been focused on the more populous China and India, Southeast Asia is emerging as a key area of focus for...
A Market Transformed: Private Accommodation in the U.S.
Category: Consumer Trends Published: January 2017 Analysts: Douglas Quinby, Mark Blutstein, Alice Jong, Bing Liu, Cathy Walsh, Deepak Jain, Maggie Rauch US $1,095Long described as “alternative” lodging, the private accommodation segment is now mainstream. Services such as Airbnb, HomeAway and VRBO have transformed the marketplace; in 2015 nearly one in three...
Online Rental Listings In-Depth
Category: Consumer Trends Published: November 2016 Analysts: Coney Dongre, Douglas Quinby US $495Online Rental Listings presents analysis of nearly 237,927 online rental listings in the five largest urban and vacation rental markets for private accommodation in the U.S. Phocuswright partnered with...