Mr. Quinby is co-founder & CEO of Arival and a Phocuswright analyst of more than 10 years. Douglas has been designing and leading Phocuswright research for many years, including seminal studies on vacation rentals and private accommodation, tours and activities, social media and traveler reviews, travel agencies, global distribution systems and more. He has deep experience in consumer and industry research with both quantitative and qualitative methodologies, including consumer insights, surveys and industry data analytics. Douglas has also led event programming for The Phocuswright Conferences and is a recognized expert on online travel and travel distribution. He is frequently cited in leading media outlets including Bloomberg, CNN, The New York Times, USA Today, The Wall Street Journal and The Washington Post. He is a sought-after speaker and moderator, and has presented Phocuswright research at numerous travel industry events around the world.
Prior to joining Phocuswright, Douglas led his own firm providing strategic research, communications and marketing services to travel technology companies. He has also served as director, marketing and communications for Atinera and as packaged travel and technology editor for Leisure Travel News. Douglas is a graduate of Oberlin College and Conservatory of Music.
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Areas of Research
Douglas has broad knowledge of travel industry performance and distribution trends. He excels in the areas of travel distribution and marketing. His recent research includes in-depth studies of global distribution systems and the vacation rental industry.
Asia Pacific Online Travel Overview Sixth Edition Airlines: Flights of Contrast
Category: Market Overview & Sizing Published: August 2013 Analysts: Chetan Kapoor, Deepak Jain, Douglas Quinby US $695With gross bookings totaling nearly US$160 billion in 2012, the Asia Pacific region has the world’s largest airline market. While the APAC airline landscape is dominated by network carriers, the...
China Online Travel Overview Sixth Edition
Category: Market Overview & Sizing Published: August 2013 Analysts: Maggie Rauch, Charlie Li, Deepak Jain, Douglas Quinby US $695China's travel market has reached a new stage of maturity, and now must face the uncertainties that come along with greater development – slower growth, higher expectations from consumers and investors,...
U.S. Skier and Ski Traveler Report
Category: Destination & Activities Marketing Published: July 2013 Analysts: David Juman, Douglas Quinby US $995Skiers and snowboarders are a unique bunch - passionate about the slopes, excited to share their experiences, and busy planning their next ski adventure the minute the last one ends. They also happen to...
Airline Ancillaries: The Captives Are Capitulating
Category: Technology Innovation Published: July 2013 Analysts: Marcello Gasdia, Douglas QuinbyThis free article is being posted to your subscription for your convenience. When airlines started charging for once-free services like checked baggage and in-flight nosh, travelers (never a reserved...
Online Travel Agencies 1Q13: Domestic Pressures Persist, While Overseas Growth Holds
Category: Market Overview & Sizing Published: July 2013 Analysts: Chetan Kapoor, Douglas Quinby US $350U.S. online travel agencies started 2013 with a bang – the top three public OTAs achieved considerable collective growth in the first quarter, thanks to healthy demand in overseas markets. Growth at...