Mr. Quinby is co-founder & CEO of Arival and a Phocuswright analyst of more than 10 years. Douglas has been designing and leading Phocuswright research for many years, including seminal studies on vacation rentals and private accommodation, tours and activities, social media and traveler reviews, travel agencies, global distribution systems and more. He has deep experience in consumer and industry research with both quantitative and qualitative methodologies, including consumer insights, surveys and industry data analytics. Douglas has also led event programming for The Phocuswright Conferences and is a recognized expert on online travel and travel distribution. He is frequently cited in leading media outlets including Bloomberg, CNN, The New York Times, USA Today, The Wall Street Journal and The Washington Post. He is a sought-after speaker and moderator, and has presented Phocuswright research at numerous travel industry events around the world.
Prior to joining Phocuswright, Douglas led his own firm providing strategic research, communications and marketing services to travel technology companies. He has also served as director, marketing and communications for Atinera and as packaged travel and technology editor for Leisure Travel News. Douglas is a graduate of Oberlin College and Conservatory of Music.
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Areas of Research
Douglas has broad knowledge of travel industry performance and distribution trends. He excels in the areas of travel distribution and marketing. His recent research includes in-depth studies of global distribution systems and the vacation rental industry.
Online Travel Agencies 2Q15 and 1H15: Amid Consolidation, Expedia Maintains the Lead
Category: Market Overview & Sizing Published: October 2015 Analysts: Chetan Kapoor, Douglas QuinbyMacroeconomic trends continued to weigh on online travel agencies’ (OTAs) worldwide growth in 2Q15. A strengthened dollar put downward pressure on other currencies – including the euro – and made travel...
The In-Destination Experience: Shopping, Dining, Activities & Tours
Category: Consumer Trends Published: October 2015 Analysts: Douglas Quinby, Marcello Gasdia, Alex Kremer US $995The digital discovery and delivery of tours, activities and all the things travelers do “when they get there” has been one of the most anticipated developments in online travel. While the sector has...
Brazil Consumer Travel Report
Category: Consumer Trends Published: September 2015 Analysts: Marcello Gasdia, Cathy Walsh, Douglas Quinby US $995Get a detailed picture of how Brazilians are planning leisure travel, from destination selection and shopping, to booking, traveling and sharing.
Rentals Rising: The State of Private Accommodation in U.S. Travel
Category: Consumer Trends Published: August 2015 Analysts: Douglas Quinby, Marcello Gasdia US $695Private accommodation has undergone a remarkable transformation in the U.S. travel market over the past decade. Thanks in large part to services like HomeAway, Airbnb and leading online travel agencies...
Search, Shop, Buy: The New Digital Funnel
Category: Social & Search Published: June 2015 Analysts: Cathy Walsh, Marcello Gasdia, Douglas Quinby US $1,295Over the past decade, the travel search, shop, buy process has grown increasingly complex. The rapid adoption of mobile devices and rise of social networking are changing the way that travelers...