Mr. Quinby is co-founder & CEO of Arival and a Phocuswright analyst of more than 10 years. Douglas has been designing and leading Phocuswright research for many years, including seminal studies on vacation rentals and private accommodation, tours and activities, social media and traveler reviews, travel agencies, global distribution systems and more. He has deep experience in consumer and industry research with both quantitative and qualitative methodologies, including consumer insights, surveys and industry data analytics. Douglas has also led event programming for The Phocuswright Conferences and is a recognized expert on online travel and travel distribution. He is frequently cited in leading media outlets including Bloomberg, CNN, The New York Times, USA Today, The Wall Street Journal and The Washington Post. He is a sought-after speaker and moderator, and has presented Phocuswright research at numerous travel industry events around the world.
Prior to joining Phocuswright, Douglas led his own firm providing strategic research, communications and marketing services to travel technology companies. He has also served as director, marketing and communications for Atinera and as packaged travel and technology editor for Leisure Travel News. Douglas is a graduate of Oberlin College and Conservatory of Music.
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Areas of Research
Douglas has broad knowledge of travel industry performance and distribution trends. He excels in the areas of travel distribution and marketing. His recent research includes in-depth studies of global distribution systems and the vacation rental industry.
Online Travel Agencies 1Q14: Travelocity Elevates Expedia, But Priceline Still the Growth Leader
Category: Market Overview & Sizing Published: May 2014 Analysts: Chetan Kapoor, Douglas Quinby US $350Expedia and Priceline continued their battle for the world's top spot among online travel agencies (OTAs) in 1Q14. While Expedia received a significant boost from the addition of its affiliate partner...
Travel Innovation: The State of Startups 2005-2013
Category: Technology Innovation Published: May 2014 Analysts: Cathy Walsh, Chetan Kapoor, Douglas Quinby, Maggie Rauch US $795Travel, tourism and hospitality has a history of attracting entrepreneurs inspired by the industry’s complexities and eager to bring innovation to the world’s largest industry. This Analysis tracks the...
Traveler Reviews and Social Media in China
Category: Social & Search Published: May 2014 Analysts: Maggie Rauch, Deepak Jain, Douglas Quinby US $795China’s vibrant social media environment has quickly become a crucial part of travel shopping. As travelers increasingly share their experiences, and shoppers turn for advice to those who have gone...
State of Startups: Asia 2005-2013
Category: Technology Innovation Published: April 2014 Analysts: Maggie Rauch, Chetan Kapoor, Douglas Quinby US $300As Asian travel markets hurtle into online maturity, innovative startups play a growing role in the region. Investment dollars increasingly chase some of the world’s fastest growing online travel...
Online Travel Agencies 4Q and Full Year 2013: Global Gains as Meta, Mobile and IPOs Set the Stage for an Intense 2014
Category: Market Overview & Sizing Published: April 2014 Analysts: Chetan Kapoor, Douglas Quinby US $450Amid change and consolidation, 2013 was a year to remember for online travel agencies (OTAs). Public OTAs delivered impressive performances, as global markets, mobile and metasearch increasingly took...