Mr. Quinby is co-founder & CEO of Arival and a Phocuswright analyst of more than 10 years. Douglas has been designing and leading Phocuswright research for many years, including seminal studies on vacation rentals and private accommodation, tours and activities, social media and traveler reviews, travel agencies, global distribution systems and more. He has deep experience in consumer and industry research with both quantitative and qualitative methodologies, including consumer insights, surveys and industry data analytics. Douglas has also led event programming for The Phocuswright Conferences and is a recognized expert on online travel and travel distribution. He is frequently cited in leading media outlets including Bloomberg, CNN, The New York Times, USA Today, The Wall Street Journal and The Washington Post. He is a sought-after speaker and moderator, and has presented Phocuswright research at numerous travel industry events around the world.
Prior to joining Phocuswright, Douglas led his own firm providing strategic research, communications and marketing services to travel technology companies. He has also served as director, marketing and communications for Atinera and as packaged travel and technology editor for Leisure Travel News. Douglas is a graduate of Oberlin College and Conservatory of Music.
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Areas of Research
Douglas has broad knowledge of travel industry performance and distribution trends. He excels in the areas of travel distribution and marketing. His recent research includes in-depth studies of global distribution systems and the vacation rental industry.
The State of Social Media in Travel: Facebook Travel Analytics with Socialbakers
Category: Social & Search Published: December 2014 Analysts: Douglas QuinbyPhocuswright and Socialbakers, a leading social media analytics firm, collaborated to identify, organize and analyze the Facebook presences of the world's largest travel brands.This analysis accompanies...
Online Travel Agencies 3Q14: Strong Growth, With Caution Ahead
Category: Market Overview & Sizing Published: December 2014 Analysts: Chetan Kapoor, Douglas Quinby US $350U.S. online travel agencies (OTAs) continued to outshine in 3Q14. Aggregate worldwide gross bookings of the three global public OTAs - Expedia, Orbitz and Priceline - rose. There are, however, mounting...
U.S. Online Travel Overview Fourteenth Edition
Category: Market Overview & Sizing Published: December 2014 Analysts: Maggie Rauch, Robert Cole, Douglas Quinby, Lorraine Sileo US $2,495The 2008-2009 global financial crisis contributed to a conservative approach to spending for many Americans that has taken its toll on travel. However, those days are slipping further into the travel...
The Phocuswright Yearbook 2014: The Year Ahead in Digital Travel
Category: Market Overview & Sizing Published: November 2014 Analysts: Douglas Quinby US $399Get the essential data and critical insights you need to understand what's happened and plan for where it's all headed. Designed in an easy-to-read presentation format, the Phocuswright Yearbook 2014...
The State of Social Media in Travel
Category: Social & Search Published: September 2014 Analysts: Douglas Quinby US $795Please note that this report must be opened in Adobe Reader or Acrobat in order for the enhanced audio to work.Social media has been a marketing mega trend for the past decade, with enormous...