Mr. Quinby is co-founder & CEO of Arival and a Phocuswright analyst of more than 10 years. Douglas has been designing and leading Phocuswright research for many years, including seminal studies on vacation rentals and private accommodation, tours and activities, social media and traveler reviews, travel agencies, global distribution systems and more. He has deep experience in consumer and industry research with both quantitative and qualitative methodologies, including consumer insights, surveys and industry data analytics. Douglas has also led event programming for The Phocuswright Conferences and is a recognized expert on online travel and travel distribution. He is frequently cited in leading media outlets including Bloomberg, CNN, The New York Times, USA Today, The Wall Street Journal and The Washington Post. He is a sought-after speaker and moderator, and has presented Phocuswright research at numerous travel industry events around the world.
Prior to joining Phocuswright, Douglas led his own firm providing strategic research, communications and marketing services to travel technology companies. He has also served as director, marketing and communications for Atinera and as packaged travel and technology editor for Leisure Travel News. Douglas is a graduate of Oberlin College and Conservatory of Music.
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Areas of Research
Douglas has broad knowledge of travel industry performance and distribution trends. He excels in the areas of travel distribution and marketing. His recent research includes in-depth studies of global distribution systems and the vacation rental industry.
The Travel Agent Customer: Who Uses Travel Agents, Why They Use Them, and What They Buy
Category: Market Overview & Sizing Published: February 2012 Analysts: Douglas Quinby, Molly Milliken US $350Despite the proliferation of online booking in the past 15 years, one third of travel is still booked through traditional travel agents. What continues to attract customers to traditional agencies, and...
Asia Pacific Online Travel Traffic: Package (Australia, China, India, Japan)
Category: Market Overview & Sizing Published: January 2012 Analysts: Deepak Jain, David Juman, Cathy Walsh, Chetan Kapoor, Douglas Quinby US $1,499Phocuswright's Asia Pacific Online Travel Traffic: Package presents an overview of Web traffic and online travel shopping trends in Australia, China, India and Japan. The Asia Pacific travel market is...
Japan Online Travel Traffic Report
Category: Social & Search Published: January 2012 Analysts: Deepak Jain, David Juman, Chetan Kapoor, Douglas Quinby US $995A devastating earthquake and tsunami rocked Japan in March 2011, shaking the country's economy and major industries, including travel. Still, Japan boasts the largest online travel market in Asia...
U.S. Online Travel Overview Eleventh Edition Market Data Sheet
Category: Market Overview & Sizing Published: January 2012 Analysts: Douglas Quinby, Deepak JainHere are the hard facts about the U.S. travel market in easy-to-use tables.
U.S. Online Travel Overview Eleventh Edition: Airlines
Category: Market Overview & Sizing Published: November 2011 Analysts: Ivan Bekkers, Douglas Quinby, Lorraine SileoPhocuswright's U.S. Online Travel Overview Eleventh Edition: Airlines provides an in-depth look at the current state of the U.S. airline market and projects future performance, with market sizing and...